Free advice for all who live, work or study in Luton

Whoever you are, whatever your problem, we’re here to help

We Are Citizens Advice – we are here to help everyone who needs it with practical advice you can really trust. We will speak up for you and campaign on big issues affecting people’s lives.

Citizens Advice Luton is an independent local charity giving free, confidential and impartial advice and support to all in our community. We offer advice online, over the phone, and in person, on issues such as benefits, housing, debt, family & relationships, work and much more. Our goal is to help everyone find a way forward, whatever problem they face.

What people are saying

“The adviser was very helpful to me. She took her time and explained everything to me. Thank you I appreciate it.”

“Amazing service - it’s good to know somebody is there for you and to give guidance. Thank you so much for the quick response too. Much appreciation!”

“When I needed advice CAL was there to help. It is an essential service for those who need it when faced with a range of stress & problems and have nowhere to go.”

“The service I received was very professional and helpful. I am very grateful the stress is gone and I want to say thank you so much for your help.”

“My query was well discussed and the adviser was a star; very friendly and informative. Very happy with my help and would recommend CA to anyone.”

“Amazing quick response via email with useful information and directions to move going forward, thank you!”

Our impact in 2024-2025

9,258

people helped

26,857

issues dealt with

£1.6m

in financial value to people

Our funders, partners and supporters